Public Complaints Report | Cobourg Police Service

PUBLIC COMPLAINTS REPORT 2015

The members of the Cobourg Police Service are expected to serve the citizens of Cobourg and the community with courtesy and professionalism.  The majority of our interactions with the community are generally positive in keeping with the core values of the Cobourg Police Service.  Our core values are quite clear and simple as follows: accountability, cooperation, integrity, fairness, sensitivity and visibility.

We frequently receive feedback from the citizens we serve about the professional conduct of our officers.  Unfortunately, we also realize that there are specific times when we may not provide the level of service that is expected and deserved.  Accountability is the foundation upon which our police service stands.  Officers face a litany of challenging, life threatening situations which are governed by multiple levels of oversight and legislative authority.  During these times, members of the public may be unsure of the actions of a police officer, their authorities, or may disagree or be dissatisfied with the level of service provided by the police.  All complaints from members of the public are taken seriously and investigated.  We are committed to conducting all investigations with fairness and impartiality.  Investigations are completed in a timely fashion with thoroughness and consistency.

The Police Services Act sets out the process that enables a member of the public to register a complaint about an officer’s conduct, or the policies or services provided by a police service.

The Office of the Independent Police Review Director (OIPRD) is responsible for the administration, oversight and review of police complaints and complaint investigations in the Province of Ontario.  The OIPRD is accountable to the Ontario Ministry of the Attorney General, but the Independent Police Review Director is responsible for the day to day decisions.  The OIPRD is staffed by civilians who are not members of a police service.  The OIPRD is an arms-length agency whose decisions provide an objective and impartial office to accept, process and oversee the investigation of public complaints against the police.  They operate independently from the government, courts or police.

In some cases the OIPRD will conduct an investigation into a public complaint, but in the vast majority of cases, the OIPRD will order an investigation be conducted by the police service which is the subject of the complaint.  The OIPRD also has the authority to classify complaints as frivolous, vexatious, or without substance to warrant an investigation.

The Cobourg Police Service is committed to professionalism and accountability.  We welcome the civilian oversight of the OIPRD.  Additional information on the OIPRD can be located at https://www.oiprd.on.ca/cms/

The low number of complaints reflects favorably on the training provided to the Cobourg Police Service and the consistent professionalism demonstrated during the policing of our community. 

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PUBLIC COMPLAINTS REPORT 2015

 

Complaint #

# of Officers

Type of Complaint

January

0

0

 

February

0

0

 

March

0

0

 

April

0

0

 

May

0

0

 

June

0

0

 

July

0

0

 

August

0

0

 

September

1

1

Conduct

Status/Disposition:  Unsubstantiated (February, 2016)

October

0

0

 

November

0

0

 

December

0

0

 

 

Chief’s Report on Disclosure and  Decisions made under Section 49 (Secondary Activities)

No disclosure or decisions to report as of December 31, 2015.

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